Built around what your business already uses

Your business already holds everything it needs to run smoother

Everything it runs on is already there: your documents, your numbers, the tools you’ve paid for. PLANO sits on top and makes it usable: your team finds answers, clients get replied to, payroll gets done, and you can finally see how the business is doing. Nothing to rip out, nothing to migrate. We’re not reinventing how you work; we’re taking off the parts that shouldn’t be done by hand. Quietly proven inside a Luxembourg fiduciary. We start with one real case of yours.

On what you already usea layer over your own tools and data, not a system to replace them
Weeks, not monthsfrom the first call to a system that's actually running
In LuxembourgEU hosting, GDPR-ready, and a real person who knows your file

The problem

Some of this probably sounds like your week

01

Skilled people are hard to find and expensive to keep, and too much of what they know leaves when they do.

02

Every question still lands on your desk, and nothing moves without the two people who know everything.

03

A new hire eats weeks of your best people’s time before they’re any use, and you explain the same things on a loop.

04

You can’t see which clients or which jobs actually make money until the quarter is already gone.

05

Marketing is the thing you always mean to get to, so months pass with nothing posted.

What you get

Six problems we solve, and you choose the ones that matter

We don't hand you a tool to figure out. We build each one around your business, on top of the data you already have. Most firms start with the problem that costs them most, and add the rest only when it's worth it.

The problem

Half of what your company knows sits with two or three people, and everyone else interrupts them to get it.

The solution

KNOWLEDGE ASSISTANT
  • "How do we handle this?" answered straight from your own SOPs, policies and past cases, with the source attached.
  • A standard letter or a translation, drafted from your own templates instead of from a blank page.
  • A long contract or a letter from an authority, boiled down to what matters and what to do next.

Your experts stop being interrupted for the same answers, and what they know stays in the firm when they leave.

The problem

A careful answer takes time your team doesn't have, so replies slip from hours to days and clients notice.

The solution

CUSTOMER DESK
  • A routine question gets a reply drafted from your own information, ready for your expert to check and send.
  • When a real enquiry comes in, it's captured and lined up for you, so evenings and weekends stop costing you work.
  • Anything that's really a complaint goes straight to a person, not into a queue.

Clients hear back the same day, and nobody had to rush a sloppy answer.

The problem

Every new hire eats weeks of a senior colleague's time, and every new client means the same intake from scratch.

The solution

TRAINING & ONBOARDING
  • A new hire is taken through your SOPs in their own language, with a check they understood.
  • Compliance topics get trained and recorded: who passed, and when.
  • A new client walked through intake and the first steps, without tying up a senior.

Everyone gets the same onboarding every time, and your seniors stay on real work instead of repeating it.

The problem

Marketing means a person planning content, watching the market, drafting every post and checking the facts. That's hours of skilled time a week, or it doesn't happen.

The solution

MARKETING & CONTENT
  • A content plan built from your business and what's actually landing, not from a blank calendar.
  • Posts and emails drafted in your clients' languages and checked against the current rules and dates, ready for you to approve.
  • The accounts and competitors worth watching, tracked and summarised, so nobody sits and scrolls.

Work that used to eat a person's week gets done for a fraction of the cost, and you can see exactly what's going out.

The problem

Finding your cash position or what's still unpaid means a call and a wait, and the real numbers only land a quarter later.

The solution

DASHBOARDS
  • Any view you want, just by asking in plain words: cash and margin, who's late, revenue by client or by service, with no report to build.
  • Unpaid invoices in plain sight, with reminders that go out on their own.
  • Clients, team load, marketing and sales in the same picture, in real numbers.

You run on today's numbers, and the money tends to come in sooner.

The problem

For accounting and finance firms, payslips, declarations and contracts swallow days of expert time every month, and a simple "what if we raise this salary" means a manual recalculation.

The solution

PAYROLL
  • Payslips and declarations for CCSS and RTS, run from the data, Luxembourg edge cases included.
  • Contracts generated from your own templates.
  • "What if we raise this salary?" answered gross↔net and by the hour, for a specific employee.

The routine clears, and your experts stay on the cases that need judgement.

Working with us

Proven before it reaches you, and built on what you already have

Senior engineers, and people who’ve built and advised real businesses. We work as your operating partner on the tech side, running as a layer over the tools you already have. The way we work keeps your risk close to zero.

You’re not the experiment

We built this inside a working Luxembourg fiduciary, Comptanna, with 280 clients, before offering it to anyone else. You get the tool, already proven on a real practice.

On top of your tools, not instead of them

It sits as a layer over what you already run: your accounting system, your files, your data. Nothing gets ripped out, nothing gets migrated.

We start small

One real case of yours, set up in days. If it doesn’t earn its place, you’ve changed nothing and you’re tied to nothing.

In their words

PLANO came into Comptanna, a Luxembourg fiduciary, as its operating partner on the tech side, and built this with them. Here's what its founder says.

“What I noticed first was the quiet. The same five questions stopped coming, because the answers were just there when people needed them. My accountant is back to doing accounting instead of playing support. And when a client asks how things are going, I can show them now, not promise to check and call back.”
Anna Tchapalova  ·  Founder, Comptanna
Fiduciary  ·  Luxembourg

How it works

From first conversation to a running system

Step 1 · Understand

We sit down with your business and study the problems

We talk with you and your team, look at how the work really flows, and find where time and money are leaking, then map the real bottlenecks before proposing anything.

you get: the real bottlenecks mapped, and where to start
Step 2 · Propose & build

We design the solution and build it around you

We map how the work should run and the system behind it, then build it on proven building blocks, on top of the data you already have and shaped to your business. You approve it on your own data before anything goes live.

proven building blocks · shaped to your business · live only on your sign-off
Step 3 · Support

We stay on the line and run it with you

We support and maintain the project as your business changes, fix and tune as needed, and add the next step when you're ready. We also prepare your SME Packages – AI subsidy application and set up the submission process.

ongoing support · subsidy application handled · same working-day response

What you're left with: clients answered fast, your experts back on real work, the firm's answers in one place the team can reach, and a live view of how the business is doing. No extra manual work.

Cost & subsidy

We build it, the State helps you pay for it

PLANO develops the automation and runs it with you. The SME Packages – AI programme of the Ministry of the Economy co-finances digitalisation projects of €3,000–25,000 (excl. VAT): 70% for small companies (under 50 staff), 60% for mid-sized ones (50–249), up to €17,500 reimbursed.

€5,000–10,000a typical well-scoped project
− up to 70%reimbursed to you by the State after completion
€1,500–3,000your typical real cost
Every project is priced individually after the first call. The scope defines the number.

And the paperwork isn't on you: we work with a partner who prepares and files your SME Packages – AI application, and follows it through to reimbursement.

Eligibility and award decisions rest entirely with the Ministry of the Economy and are never guaranteed. The subsidy is paid to your company as a reimbursement after the project is completed and paid.

20 minutes, no commitment

We'll find your highest-impact automation, estimate the project, and tell you what the subsidy is likely to cover. If it's not a fit, we'll say so.

Book 20 minutes

or send a message

Book 20 minutes — no commitment